Software Engineers / E Gain Communications Pvt Ltd / Pune

Posted by zarina on Sunday, May 9, 2010 | 0 comments

Software Engineers / E Gain Communications Pvt Ltd / Pune
(IIT/ NIT graduates) for PE group

Experience : 2 – 7 Years
Location : Pune
Education : UG – B.Tech/B.E. – Any Specialization PG – Any PG Course – Any Specialization,Post Graduation Not Required

Desired Candidate Profile :
Should have 2- 8 years of industry experience
Should have played a major role in design and architecting an enterprise product
Expertise in Java, J2EE, Server side technologies
Good experience on UI side with Applets, Javascript / DHTML
Understand the intricacies of various JVMs and Browsers.
Exposure to Database tuning and performance tuning of applications.
Understanding of SMTP, IMAP, SNMP protocols

Education :
Should have a B.E / B. Tech or M.E / M.Tech from one of the IIT/ NIT’s. Other please do not apply.

Job Description :
Identify technologies for implementing the defined solutions.
Architect solutions and technical roadmap for the products.
Own and validate all technical deliverables.
Own issue resolution of current and anticipated technical issues/risks.
Troubleshoot and solve technical issues.
Ensure adherence to standards.
Conduct technical reviews and design reviews.

Company Profile :

eGain is a leading provider of customer service and contact centre software, used by global enterprises for over a decade. 24 of the 50 largest global companies rely on eGain to transform their traditional call centres into profit centres, and extend their competitive advantage through unmatched customer service. eGain’s software suite, available licensed or hosted, includes integrated, best-in-class applications for customer email management, live web collaboration, virtual agent customer service, knowledge management, and web self-service. These robust applications are built on the eGain Service Management Platform (eGain SMP), a scalable next-generation framework that includes end-to-end service process management, multi-channel, multi-site contact centre management, a flexible integration approach, and certified out-of-the-box integrations with leading call centre and business systems.

eGain has over 800 customers across the globe, including 24 of the 50 largest global corporations. eGain customers include ABN AMRO, Daimler Chrysler, Barclays, Vodafone, HSBC, Orange, HMV, HP, etc.

eGain serves customers worldwide including Asiapac, Europe, the USA, the Middle East and Africa. The Asiapac headquarters is situated in the Pune, India.

Company Name : E Gain Communications Pvt Ltd
Website : http://www.egain.com/
Executive Name : Udai Pratap Singh

Address :
E Gain Communications Pvt Ltd
Office number 702, 7th Floor B-1, The Cerebrum IT
Park Vadgaon Sheri, Kalyani Nagar
PUNE, Maharashtra, India 411014

Email Address : indiajobs@egain.com
Telephone : 91-20-66089200
Reference ID : PE

Labels: , , ,