Telephone Interview Tips
Telephone Interview Tips :
Some questions the employer might ask:
Answer as truthfully as possible without being negative about your current company.
If it's for a better opportunity, state this and why.
What can you bring to us that we don't have now?
Answer affirmatively, such as you know you can increase sales or production.
If we hired you, where do you see yourself in five years?
Again, answer positively. Be straightforward, not clever. I hope my performance will reflect at least one step up by that time.
How many positions have you held?
State the number that is on your resume or data sheet.
What do you know about our company?
Do your research and mention at least two or three positive things that you've learned.
Why do you think you would fit into our company?
Based on what I have learned about your company so far, it sounds like it would be a very comfortable and profitable transition.
- A copy of the version of the resume sent to the interviewer.
- A note pad and pen.
- Five or six carefully worded questions you'll want to ask.
- Company literature with pertinent information highlighted.
- A calendar.
- A watch or clock.
Phone Personality:
Voice reflects personality. A well-modulated, controlled voice communicates authority and heightens the verbal impact you want to make. The quality, pitch and tempo of your speech convey a certain attitude, energy level and enthusiasm. Enthusiasm and excitement are the biggest selling points a candidate can use when talking on the phone.
Talk directly into the mouthpiece. Hold the receiver approximately three inches from the mouth, not below your chin or above your nose. Speak in a relaxed, conversational style, as you would talk to someone in person.
Avoid grasping the phone in a vise-like grip. This will add a note of stress, and your voice will communicate that uneasiness.Getting up and moving around introduces an element of action, which instills a relaxed, conversational manner and reduces fatigue.
Pay attention to the interviewer’s voice patterns. Does he/she speak slowly or rapidly? Try to match the cadence so that the conversation flows smoothly. The average person speaks at a rate of 160 words per minute. Adjust your speaking rate, voice volume and phrasing to be more in rhythm with the interviewer.
Be a conversationalist. Listen carefully to get the big picture and to avoid saying something that indicates any momentary mental distraction. Allow the interviewer to complete questions. Do not finish his/her sentences or blurt out answers prematurely.
Handle any trick questions in stride. The interviewer may throw in several to test your alertness or mental keenness. Showing verbal adeptness is a sign of how quickly you can "think on your feet." Be cautious: the interviewer may say something that puzzles you or that you firmly disagree with. Show enough respect to voice your thoughts in a professional manner. A defensive posture or argumentative tone is the surest way to alienate the interviewer and eliminate your candidacy.
A Final Concern:
The interviewer may ask you what salary range you're expecting, but don't introduce this subject yourself. It's best to mention that at this point you are not altogether certain what the job is really worth. Example: "I would feel more comfortable discussing a salary figure after meeting the key people I would be working with and knowing more about the position." If the interviewer continues to pressure you for a figure, specifically ask, "What salary range are you working within?" Chances are 50/50 that he/she will tell you.
Respond by indicating that your desired salary is in that range (if that is correct). If the dollars are a little low, don't despair or defend what you feel you are worth. Tell the interviewer you’d like to discuss this with your MRI recruiter before committing yourself.
As the conversation winds down, become less talkative and give more thought to what you say. Your final words will generally have greater impact and be remembered longer. Careful word choice and voice inflections will under-score the significance of your remarks.
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