Walk In - Fareportal India Pvt. Ltd.

Posted by zarina on Monday, March 1, 2010 | 1 comments

Summary
Experience: 1 - 4 Years

Location: Delhi/NCR

Education: UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization

Industry Type: BPO/ITES

Role: Associate/Sr. Associate -(NonTechnical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Posted Date: 25 Feb

Desired Candidate Profile

We are looking for detail oriented, fast and experienced Credit Card Fraud Investigating professionals to be part of our team, performing various Fraud Analysis tasks, as may be assigned from time to time, including but not limited to:

1. Excellent English speaking skills for calling to US banks

2. Excellent phone skills for speaking professionally with bank representatives and customers

3. Extremely detail-oriented analytical skills

4. Familiarity with a wide-range of internet search sites and/or skip-tracing skills

5. Strong customer service skills, ability to turn an angry customer into a happy one

6. Strong geographical knowledge, world capitals, US cities and suburbs

7. Basic knowledge of credit card number formats, and major US bank names

8. Basic knowledge of how an US street address should be formatted

9. Basic knowledge of common surnames by country of origin

10. Ability to work on a rotational shift in 24/7 environment

11. Hands on experience on credit card verification / analyzing frauds

12. 1+ years of experience in risk control, verification of credit cards, analyzing frauds

13. Knowledge of any risk control tool e.g. Cyber Source

Interview Date :- 3rd March, 10

Interview Timings:- 6:00 PM to 11:00 PM

Job Description

This position exists to perform on various Fraud Analysis tasks for US based travel company.

• The incumbent are required to undertake fraud investigations for all cases where any type of Fraud is identified on customers booking

• The incumbent are requred to talk to US bank’s representative and customers to verify the details of credit card used at the time of booking made by the customer

• The incumbent are require to monitor Real Time credit card transaction

• The incumbent are require to assist Fraud Risk Manager with reports on progress and results

• Working with the business in identifying key fraud risk areas and advising of controls to minimize such risks

• The incumbent are require to work on various risk control tools

Interview Date :- 3rd March, 10

Interview Timings:- 6:00 PM to 11:00 PM

Keywords: Fraud Analyst, debit card, credit card, verification

Company Profile
Fareportal was founded in 2002 by Sam Jain. Fareportal was initially envisioned as a technology company, providing web-based portals and management tools for the travel industry through a proprietary software engine booking technology.
FAREPORTAL is one of the fastest growing Travel technology and BPO Services Company in the United States. We are progressive minded, focused and results oriented people. We believe in strong work ethics and providing our clients strict quality and un-matched efficiency in the delivery of goods and services.

Our BPO services include Contractual fares, profiles, and other Travel related front end/mid and back office data entry, Call center for Reservations in Corporate and Leisure Travel sales (specializing in the US market), Ticket fulfillment and quality control (such as use of corner stone software, PNR finishing), 24/7 Call center and help desk for emergencies.

Our technology services include, custom web designing with booking engine for air, car, hotels and cruises. Complete suite of products integration such as Payment module, transaction module, Merchant credit card processing, GDS integration (Sabre, Galileo, Worldspan and Amadeus), Integration with 3rd party vendors (such as hotels, air consolidators, cars, rail, cruise lines, insurance, limos etc.).

Clients benefit from having our US presence and an efficient, innovative and price effective offshore product development and operations support.
We offer an attractive compensation package. We offer excellent opportunities for your creative ideas to blossom within a supportive teamwork environment.

If you are interested being part of a team which is helping reshape the direction of travel world, we look forward to hear from you.

Contact Details

Company Name: Fareportal India Pvt. Ltd.

Website: http://www.fareportal.com/

Executive Name: Ms. Deepinder

Address:
Fareportal
Plot No. 365 Pace City - II sector -37
GURGAON,Haryana,India 122002

Email Address: deepinder@fareportal.com

Telephone: 9999998545

Detail From Website: http://jobsearch.naukri.com/