(FRESHERS) Walk-In @ "MICROLAND" : 2008 / 2009 / 2010 Passout : Technical Support : From 27 Aug 2010 to 15 Sep 2010
Microland Limited (http://www.microland.com/)
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Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East. Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure set up, management and optimization.
Freshers / Experienced : Technical Support (Networking) @ Bangalore
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Job Position : Technical Support
Job Location : Bangalore, Karnataka
Desired Experience :
• Freshers or Experienced with 0-2 Years Experience
• Experienced candidates no matter any domain
Job Description :
• Technical Support on basic operational or maintenance of Networking products like computer routers, modems.
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.
Eligibility Criteria :
• Graduate freshers like BE, B.Tech [with less than 60%], BCA, MCA, MBA, B.Sc, BHM, BBM, B.Com, BBA, Diploma holders and ITI, 10+3.
• 10+2 with any experience are also considered.
• 2008, 2009, 2010 batch pass outs.
• Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
• Excellent communication skills is mandate.
Important : Please write the name {Reference : SHALINI} on top of your resume.
Important : Please carry a copy of this ChetanaS job posting along with you.
Walk-In Date : From 27th August 2010 to 15th September 2010 : 11:30 AM to 3:00 PM
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Venue :
Microland Limited,
1B, Ecospace,
Belandur, Sarjapur Outer Ring Road,
Bangalore - 560 103
Landmark : Opp. to Maruti Showroom
Contact Person : Shalini T (GTS- HR dept)
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Contact Number : +91-9980719733, +91-80-39180044 (Extn: 5241)