(FRESHERS) Walk-In @ "MICROLAND" : Technical Support : On 5-30 Oct 2010
Microland Limited (http://www.microland.com/)
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Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East. Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure set up, management and optimization.
Freshers / Experienced : Technical Support @ Bangalore
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Job Position : Technical Support
Job Category : Voice Process (Inbound US Process)
Job Location : Bangalore, Karnataka
Eligibility Criteria :
• Graduate freshers like BE, B.Tech [with less than 60%], MCA, MBA, BCA, B.Sc, BHM, BBM, B.Com, BBA, Diploma holders and ITI, 10+3, 10+2 with min 1 year experience. Recent pass out.
• Experience in any domain with good communication skills, Basic computer skills & technical knowledge, willing to work in night shifts/rotational shifts.
• Excellent communication skills is mandate.
• Must be willing to work in voice process.
Desired Experience :
• Freshers or Experienced with 0-2 Years Experience
• Experienced candidates no matter any domain
Job Profile :
• Technical Support on basic operational or maintenance of networking products like computer routers modems.
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.
Note: Please carry a copy of this ChetanaS job posting along with you. You may also contact the recruiter before going for the walk-in.
Walk-In Date : From 5th to 30th October 2010 : 11 AM to 4 PM
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Venue :
Microland Limited,
1 B, RMZ Ecospace Business Park,
Belandur, Sarjapur Outer Ring Road,
Bangalore - 560 103
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Landmark : Opp. to Maruti Showroom
Contact Person : Leena Chakravarthy (HR)
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Contact Number : +91-9986828426, +91-80-43280074