Convergys Freshers Walkin Apr 6 - 11

Walk - In @ Convergys b/w 11AM - 3PM !! CCO/TSO - UK & US processes

Experience: 0 - 2 Years

Location: Gurgaon

Education: UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Desired Candidate Profile

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.

Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Meet customer requirements through first contact resolution.

Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work and update customer file.

Gurgaon

TRANSPORT

Free cab facility

JOB DESCRIPTION/JOB RESPONSIBILITIES

You will be responsible for handling inbound calls in the way of sorting out the customer queries and up selling .

CANDIDATE REQUIREMENTS/ QUALIFICATIONS

1. Good communication skills

2. Graduates having excellent communication skills and comfortable working for inbound process in 24/7 environment

3. Sales aptitude is required

4. B.E. & B.tech freshers are not eligible

Note :- Hiring is on for UK inbound & US sales processes (international)

Interested and Eligible candiates can walkin in to any of the following venues:

Venue

Gurgaon: Convergys, DLF Atria,
Jacaranda Marg, DLF City Phase-2
Pitampura: 404, B-09 ITL Twin Tower ,
Netaji Subhash Place
Connaught Place: 1202,
Akashdeep Building,
Barakhamba Road (Near Metro Station)

Timings 11:00AM to 5:00PM

(Monday To Sunday)

Applicants are required to carry 2 copies of resume with 3 passport size photographs and all the original certificates.

Please mention Twisha (HR) on your resume.