Columbia Asia Recruits Freshers
Columbia Asia Recruits Freshers
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Experience: 0 – 3 Years
Education: UG – Graduation Not Required PG – Post Graduation Not Required
Industry Type: Medical/ Healthcare/Hospital
Role: Other
Functional Area: Other
Desired Candidate Profile
Main Job Tasks
Provides general information on services offered by the hospital.
Directs guests, patients, relatives and vendors to the appropriate departments or staff.
Controls cost and expenditure related to department stationery, telephone usage as well as minimizes wastage of electricity and water.
Is responsible for the console:
1. Handles all external & internal incoming calls across the hospital.
2. Telephonic appointments for consultants are taken.
3. Takes messages for staff & consultants.
Is responsible for outpatients:
Registers patients.
Screens patients and assigns them to the appropriate consultants
Accompanies/directs patients to various departments/nursing stations
Moves charge sheets to various departments.
Ensures that bills are paid and medicines are collected.
Is responsible for Inpatients:
Admissions from OPD & ER / Emergency Admissions.
Getting the consent form signed by the inpatient relatives.Explaining about visiting hours, passes, admission kit, valuables, tariff sheets, phone activation, café, nurse stations, folders, wrist band, room familiarization, provides important phone numbers etc.
Provides information on top up deposits to customers and follows up and ensures that deposits are collected.
Visits patient rooms on a daily basis.
Heath screens
Assists in the health check for corporate/non corporate.
Others:
Compiles and monitors bed status reports.Reports any incident that occurs at the facility to the Supervisor/Customer Care Manager.
Ensure visitors adhere to the companies visiting hours.
Arranges for baggage handling and other services requested by patients and relatives.
Assists patients with wheel chair or any other requirements.
Arranges for incoming and outgoing courier/letters to be dispatched.
Assists in camps, health check programs, CMEs etc.
Participates in educational programs and in-service meetings
Job Description
Job Title: Customer Care Assistant
Openings: Palam Vihar, Gurgaon
No. of Vacancies: 5Criteria and Job Responsibility:
Graduate or Under Graduate in any discipline or 1 + year ofØ experience.Good Communication skills and basic computer knowledge.Ø
Flexible to work in shifts.Ø
Company Profile
Columbia Asia Hospitals is a Multi National healthcare company, engaged in delivery of modern health care across Asian countries such as Malaysia, Indonesia, Vietnam & India. The organization is headquartered in Kuala Lumpur. Columbia Asia has been successfully functioning in India since last four years with one Referral Hospital and five multi specialty Community Hospitals and more in the pipeline, the organization is growing in a rapid pace.
Columbia Asia has developed a unique model for hospitals. We deliver advanced medical care through facilities located in neighborhoods, rather than the central city. With sophisticated hospitals based in their communities, patients have dramatically improved access to quality affordable care.
Our facilities in India, Indonesia, Malaysia and Vietnam use progressive medical protocols and modern equipment, managed by well-trained and experienced doctors and other health professionals.
We have 14 facilities in operation and are planning to open 17 new hospitals by the end of 2011. Our current facilities are among the leading hospitals in Bangalore, Kolkata, Delhi area (Gurgaon) and Mysore in India; Kuala Lumpur area (Puchong and Shah Alam), Seremban, Taiping and Miri in Malaysia; Saigon and Gia Dinh in Vietnam and Medan in Indonesia.
With such geographic diversity and aggressive expansion, Columbia Asia is rapidly becoming the healthcare provider of choice for the emerging middle-income group of Asia.
Contact Details
Company Name: Columbia Asia Hospital – Hebbal
Website: http://columbiaasia.com/
Executive Name: Shubha / Shailaja
Address: Not Mentioned
Telephone: 080-41791418
How to Apply
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